Health & Safety

Briarwood Ford- Updated Hours:

Sales (including Value Center) 

• Monday & Thursday  |  9AM – 8PM Appointments Welcomed
• Tuesday, Wednesday, Friday  |  9AM – 6PM Appointments Welcomed
• Saturday  |  10AM – 3PM Appointments Welcomed

Service & Parts  

Collision Center   

Quick Lane 

• Monday - Friday  |  7:30AM – 6PM BY APPOINTMENT
• Saturday  |  8AM – 2PM BY APPOINTMENT

**We are working to maintain a capacity of 10 customers at a time. 

Our certified sales staff is also ready to remotely assist you by phone, e-mail, or text.

The health and well-being of our employees, customers and community is of utmost importance. We are committed to providing safe vehicle services to you during this time.

We are here and available to help with your vehicle purchase, Service, Quick Lane, Collision, and Parts needs.

Health and Safety:

• Enhanced/Frequent sanitation and sanitizing procedures for restrooms, waiting areas, all common areas, door handles, desks, and surfaces.
• Vehicle cleaning procedure on arrival and departure. Sanitizing steering wheels, door handles, gear shifts light switches, etc.   
• All employees have been instructed to follow health protection guidelines including but not limited to: frequent hand washing, avoiding close contact, regular disinfecting, wearing gloves and masks, frequent temperature checks, and most importantly; staying home if feeling sick.

Sales Dept:

We are providing additional safety measures to keep us all safe...from signing paperwork via email to delivering your vehicle right to your home or work!  We are available and ready to provide a convenient, safe and efficient process that’s right for you.

Feel free to utilize our ExpressBuy online tool to shop for a new or used vehicle from the comfort of your home.

With ExpressBuy you can:

• Pick your vehicle ? Pick your Payment ? Get Approved ? Get it delivered
• Value your trade-in
• Calculate lease and purchase payments
• If you prefer, have a Sales Team member guide you thru step by step remotely

Service Dept:

We are prepared to safely handle your needs. During this time, we ask that you contact us to make an appointment prior to coming in. We ask that you please wear a mask or we can provide one.

• You are welcome to drop your vehicle off with our 24-hour key drop-box service located on the west side of the service drive.  Or, pull into our service drive for contactless write up. We have installed plexiglass guards on write-up desks for everyone’s safety.
• Schedule an appointment by phone or thru our website.
• For everyone’s safety, we have discontinued our shuttle service for the time being. We will offer loaners as an alternative transportation option whenever possible.
• Payments can be done by phone.

Please contact us with any questions!